How to Convert Social Media Leads into Customers (Guide)

Learn what PRM is and how 'PRM NOW', can help you Manage, Nurture and win more customers.

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In this Guide - PRM NOW, I will take you on a simple 6 step journey, that tells you exactly how to turn the contacts that you have on Social Media, into qualified opportunities and then into raving advocates - who not only love your business, but also regularly refer you on. 

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Step 1 - POST 

'Post', covers social media and how to start generating quality engagement. 

Step 2 - REACT 

'REACT' discusses how to drive more 'POST' engagement and how to identify time wasters and real prospects.

Step 3 - MANAGE 

'MANAGE' is a vital part of converting your Social Media Contacts whilst ensuring that leads are not missed.

Step 4 - NURTURE 

'NURTURE' is about cultivating your leads, so that the opportunities stand out. 


‘OPPORTUNITY’ goes though how to turn all the opportunities and successfully spot the HOT prospects.

Step 6 - WON 

Now you’ve “WON” the customer, what should you do to turn them into advocates?